Senior Creator Ecosystem Manager – Binance Square

Binance Square aims to be the one-stop social platform for the latest trends in Web3 and crypto. With a vast selection of content from renowned crypto experts, avid enthusiasts, and trusted media sources, the platform serves as a bridge between content creators and their followers, customizing users’ feeds based on their respective engagement history. Join us to be part of a team that is shaping the future of social interaction in the crypto space.

Job Description:

Governance & Policy
• Design, maintain, and iterate on platform content policies and community guidelines.
• Define moderation standards for crypto-specific content risk: scams, market manipulation, misinformation, harmful financial advice.
• Drive policy enforcement frameworks — balancing automation with AI review.
Moderation Operations
• Oversee day-to-day moderation operations, including internal teams and outsourced vendors.
• Optimize moderation workflows and quality assurance processes.
• Partner with Product and Engineering to improve AI moderation tools, AI classifiers, and reporting systems.
Ecosystem Risk Management
• Monitor emerging threats and abuse patterns across the platform.
• Lead incident response for high-severity content violations and crisis scenarios.
• Develop escalation protocols and cross-team coordination mechanisms.
• Work with Legal, Compliance, and Policy teams to align governance with global regulatory requirements.
• Partner with Creator Ops to educate and communicate policy changes to the creator community.
• Represent Binance Square's governance philosophy to internal and external stakeholders.
Data & Reporting
• Define and track governance KPIs: moderation accuracy, turnaround time, user appeals, ecosystem health trends.
• Produce regular transparency reports and insights for leadership

Job Requirement:

• 5–8+ years in trust & safety, content moderation, or platform governance at a major internet/social platform.
• Deep understanding of crypto, blockchain, and Web3 — able to identify crypto-native risks and bad actors.
• Experience managing moderation teams and vendor relationships at scale.
• Strong policy-writing and decision-making skills under ambiguity.
• Data-driven; comfortable with dashboards, SQL, and operational metrics.
• Fluent English (verbal & written); calm, decisive under pressure.

Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

Sourced from Binance's official listing — full details and how to apply at the link above.